It is a platform that offers network-wide discovery, access, monitoring, and control of IT endpoints.
These systems enable IT service providers to scale IT operations across several sites in an efficient manner. Common applications for remote management systems include patch management, remote troubleshooting, remote support, and software installation. A remote management system, commonly referred to as a remote monitoring and management (RMM) plus PSA software, is an essential tool for managed service providers (MSPs) as it offers an affordable solution for supporting multiple clients without requiring on-site workers at each location.
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