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What an RMM agent offers?

  • Fri at 2:34 AM

    IT offers a feature related to remote management by RMM agents. Without physically being at the client's premises, IT technicians can perform administrative duties, troubleshoot issues, and install apps on devices. It is especially beneficial in the current climate that has led to remote working since companies may provide employees with help at their convenience.


    Security is another important responsibility that falls on the shoulders of RMM agents. They provide "automated patch deployment" methods that help update the systems with the latest security patches and software upgrades. This reduces the likelihood that hackers may exploit the organization's systems.


    To improve the security of IT equipment in an organizational setting, RMM tools and PSA software systems also incorporate features like antivirus and threat identification, along with management. By identifying and addressing potential security threats, these tools offer proactive protection, guaranteeing that IT systems are safe from vulnerabilities and breaches.


    Also Read: What is a VLAN (Virtual LAN)?